Contact Us

Thank you for choosing AuraBorn! We're here to asssist you with any questions or
concerns you may have. Feel free to reach out to us using any of the following methods:

Customer Service Hours:

Monday - Sunday: 10:00 to 23:59 (SST)

Customer Service Information:

E-mail: info@auraborn.com 

Phone number: +8613572880791

Physical address: 10th Floor, Building 1, No. 188, Changyi Road,Baoshan District,Shanghai,China，200441

We answer e-mails in the order we receive them during business hours, typically within 24-48 hours. Kindly note, multiple e-mails within a 24 hour period will automatically flag your email as spam and we do not frequently check our spam folders. For e-mail inquiries about orders, returns, and store credit, please provide your Order Number, First and Last Name on your account, and the e-mail address associated with your account.